Our Responsibilities/Your Responsibilities

Our Responsibilities

To provide the best available rehabilitation, appropriate to your needs
To treat you with consideration and dignity
To give you clear explanations
To let you see your medical file (on application to the Department of medical Administration at Liverpool Hospital)
To treat your medical file and personal information in a confidential manner
To inform you about other services which may be useful to you
To respect your cultural and religious beliefs and practices
To give you and your family information and strategies to help you in your rehabilitation
To involve you in the development of your rehabilitation plan

Once you agree to your rehabilitation plan, please follow our instructions and guidelines
If problems arise, please let us know
You have the right to refuse treatment or withdraw your permission for treatment at any time, unless it is required by law (e.g. if you are under Guardianship)
You have the right to seek a second opinion at any time; our doctors or your general practitioner can help arrange this
If you want to be treated by another service, either this Unit or your local doctor can tell you about your options
Please advise staff about any treatment or therapy you are receiving from anyone else
Please keep appointments made for you or cancel them if you can't come (we may be able to fit in someone else)

Last modified: Thursday, 20 April 2006