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As a patient/client of our service, you can expect to:
- Be respected and to be treated with dignity.
- Have staff to tell you their name, position and role and
to show you their identification card.
- Be part of decisions about the development and management of
your health care.
- Be made welcome by all staff.
- Be listened to.
- Receive quality services that are safe, secure, accessible and equitable.
- Receive quality services within the limits of our resources.
- Receive confidential services, within legal and Health Department guidelines.
- Know why services may be withdrawn or refused.
- Have any staff member answer your questions or help you find
the answer to your questions.
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Website Administrator: Domenico Santgucci