Consumer Rights and Responsibilities

Your Rights

You have the right to: Be treated with care, consideration and dignity. Ask any questions to know what services are available to you. Have the assistance of a professionally qualified interpreter if required. This service is free and confidential. Have details of your condition and treatment kept confidential. Seek a second opinion - we can help you with this. Decide who will be present when you receive health care, such as a friend, family member, advocate, etc. A clear explanation of your health problem/issues. Be informed of the treatment risks and side effects related to your health care Be treated with respect, regardless of your age, sex, disability, sexual preference, marital status, race, religion, political beliefs, ethnic background, language or ability to pay - children have these same rights. Refuse the involvement of a student in your care.