Consumer Rights and Responsibilities

Your Responsibilities

To respect the rights and safety of staff and other clients and the property of the Health Service. Staff have the right to be treated with respect. The behaviour of your support persons and visitors remains your responsibility and if their behaviour is unacceptable they will be asked to leave. To tell us of any medication you are taking. To give any information which may cause difficulties in receiving treatment. To co-operate with health care providers or clearly communicate your decision not to co-operate, Let us know if you are unhappy about the way you are being treated. To let your health worker know if you are unable to keep an appointment or will not be at home when a visit is due.