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Child Abuse Prevention Issues Number 16 Winter 2002
The role of mass media in facilitating community
education and child abuse prevention strategies
Bernadette J. Saunders1 and
Chris Goddard2
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In the second part of their analysis of the role of mass media in
child abuse prevention, the authors discuss the benefits of mass media
programs as a tool to advocate for children's rights and more specifically,
to promote awareness of, and to prevent, child abuse. The authors
emphasise that campaign strategies may only be successful to the degree
that they are backed by community education and direct support programs.
Information gained from evaluations is highlighted, and recommendations
for future media campaigns and initiatives are made.
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INTRODUCTION
A previous Issues Paper focusing on the prevention of child maltreatment
noted that 'the African proverb, "It takes a village to raise a child",
epitomises the importance of the role of the wider community in raising
children and young people' (Tomison and Wise 1999: 1). Increasingly, responsibility
for children is not entrusted solely to parents or guardians but to whole
communities (Cohen, Ooms and Hutchins 1995; Korbin and Coulton 1996).
Strategies that aim to optimise the experiences of children and young
people, and to prevent child abuse and neglect, are therefore required
to ascertain, and perhaps confront, commonly held community attitudes
and responses to all children and young people, and to increase community
awareness of issues that may affect children and young people.
According to the National Child Protection Council (undated: 9, cited
in Hawkins, McDonald, Davison and Coy 1994): 'Prevention of abuse involves
changing those individual and community attitudes, beliefs and circumstances
which allow the abuse to occur.'
The media play a significant role in forming and influencing people's
attitudes and behaviour. Issues Paper 14, Child abuse and the media (Goddard
and Saunders 2001), drew attention to the essential role of the media
in increasing society's awareness of, and response to, child abuse and
neglect. Of particular note was the part played by news and features that
reported on specific child abuse cases, research and intervention strategies.
Such media attention to child abuse has, at times, positively influenced
public, professional and political responses to the circumstances in which
children and young people find themselves. Understanding media influences,
and how to use the media constructively, may thus be an essential tool
for those who advocate for children, young people, and their families
(see Brawley 1995).
In addition to news stories, feature articles, and investigative journalism,
sporadic mass media education and prevention campaigns are launched. These
campaigns usually endeavour to broaden community knowledge of child abuse
and neglect, to influence people's attitudes towards children and young
people, and to change behaviours that contribute to, or precipitate, the
problem of child abuse and neglect in our communities.
For several reasons, however, the effectiveness of these campaigns remains
contentious. Primarily, the effectiveness of mass media in the prevention
of child abuse and neglect is debatable. For example, Rayner (1996) argues
that 'media campaigns are bloody expensive' and their impact is difficult
to determine. Expensive media campaigns may be hard to justify in a political
climate where limited funds and resources are provided to address children's
needs. Further, McDevitt (1996: 270) cites O'Keefe and Reed (1990: 215)
to note that: 'At best, the media are "effective at building citizen awareness
of an issue" but more complex attitudinal or behavioural change requires
"more direct forms of citizen contact and intervention".'
Others argue, however, that mass media campaigns and media coverage of
the abuse and neglect of children perform an important and significant
role in placing issues such as child abuse on the public and political
agenda. Lindsey (1994: 163) maintains that: 'Media has a central role
in mediating information and forming public opinion. The media casts an
eye on events that few of us directly experience and renders remote happenings
observable and meaningful.'
As Wurtele and Miller-Perrin (1993) have observed, media coverage of
child sexual assault has contributed to demystifying and reducing the
secrecy that has characteristically surrounded its occurrence. Similarly,
a review of the literature on mass media campaigns reveals many examples
of campaigns impacting on public knowledge about issues such as work safety,
drug and alcohol use, drink-driving, speeding, cigarette smoking, obesity,
AIDS, and domestic violence. Attitudinal and/or behavioural change may
also occur during campaigns, although this result may be short-lived,
lapsing when campaigns end (Reger, Wootan and Booth-Butterfield 2000;
Freimuth, Cole and Kirby 2001).
Mass media present the opportunity to communicate to large numbers of
people and to target particular groups of people. As observed by Gamble
and Gamble (1999: 478), mass communication is significantly different
from other forms of communication. They note that mass communication has
the capacity to reach 'simultaneously' many thousands of people who are
not related to the sender. It depends on 'technical devices' or 'machines'
to quickly distribute messages to diverse audiences often unknown to each
other. It is accessible to many people, but may be avoided. It is orchestrated
by specialists whose intent is to persuade potential audiences of the
benefits of their attention. It is 'controlled by gatekeepers' who censor
the content of messages. And finally, unlike one-to-one communication,
it produces only minimal, delayed feedback to its senders.
However, mass communication simultaneously presents opportunities and
limitations, both of which require consideration when planning mass media
assisted eradication of social problems such as child abuse and neglect.
According to Wellings and Macdowall (2000: 23), drawing on Tones et al.
(1990): 'The strength of the mass media . . . lies in helping to put issues
on the public agenda, in reinforcing local efforts, in raising consciousness
about . . . issues and in conveying simple information . . . The limitations
of the mass media are that they are less effective in conveying complex
information, in teaching skills, in shifting attitudes and beliefs, and
in changing behaviour in the absence of other enabling factors.'
Campaigns, and other forms of media education and entertainment (such
as television programs, film and live productions), may be targeted at
all families with a view to encouraging positive attitudes toward children
and stopping abuse before it starts or is even considered (primary prevention).
Groups of people identified as particularly susceptible to abusive behaviour
may be targeted (secondary prevention). Further, a campaign or program
may target families in which abuse has already occurred with the intention
of preventing recurrence of the abuse (tertiary prevention).
Thus, a well-focused mass media campaign, educational program or live-theatre
production has the potential to contribute successfully to community education
and the prevention of child abuse and neglect. However, as will be emphasised
throughout this Issues Paper, campaign strategies may only be successful
to the degree that they are backed by community education and support
programs:
'A media campaign can be effective, but it means nothing unless the
campaign is integrated into an overall approach dealing with the various
aspects of the problem being addressed.' (Peter White, then NSW Coordinator
for the Drug Offensive, quoted in Burrows 1988: 16)
'Whatever happens at the mass level must be complemented and supported
at a grass roots level for any long-term behavioural change to occur.'
(Julie Urquhart, then campaign manager of the Drink-Drunk; the Difference
is U NSW Youth Alcohol Strategy, quoted in Wood 1994: 18)
A report on a recent Western Australian mass mediabased campaign, 'Freedom
from Fear', which targeted male perpetrators of domestic violence, identified
'five potential message strategies' for mass media prevention campaigns
(Donovan et al. 2000: 80):
- Criminal sanctions: a traditional emphasis on legal threats;
- Community intervention: an approach encouraging friends and neighbours
to report domestic violence or intervene with the perpetrator or victim;
- Social disapproval: a theme emphasising shame and embarrassment (that
is, 'real men don't hit women');
- Consequences: a theme based on the impact of the violence on their
partner or children; and
- Help is available: emphasising that help is available if the man desires
to change.
These strategies grew out of a review of the literature and interviews
with domestic violence workers. Each of these five strategies has strengths
and weaknesses that warrant consideration in the formation of media messages
for education and prevention campaigns.
This Issues Paper describes some recent and past mass media education
and prevention campaigns, television programs, films, and live theatre
productions. Their raison d'tre, their justification in the current
economic and political environment, and their impact are discussed. Information
gained from evaluations is highlighted and recommendations for future
media campaigns and initiatives are made.
The primary focus of this paper is the media-assisted prevention of all
forms of child abuse and neglect. However, examples of mass media-based
prevention in other areas such as health and safety are drawn upon, and
each of the message strategies noted above (Donovan et al. 2000) will
become apparent in the context of current or past campaigns and media
approaches to prevention.
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WHY COMMUNITY EDUCATION AND PREVENTION CAMPAIGNS?
In the year 1990-1991 reports of child abuse and neglect to Australian
child protection authorities numbered 49,721. According to the Australian
Institute of Health and Welfare (AIHW 2002), in 2000-2001 reports had
increased to 115,471; following investigation, 27,367 cases were confirmed
or substantiated as involving child abuse and/or neglect.
The physical abuse, sexual abuse, emotional abuse, and neglect of children
have a long recorded history. In the mid to late 1800s, Toulmouche, Tardieu,
Bernard and Lacassagne reported that children were often sexually assaulted,
that children reported honestly about their abuse, and that the perpetrators
of abuse were often the children's fathers and brothers (Olafsen, Corwin
and Summit 1993).
Corby (1993) notes that Kempe's 'discovery' of the battered child syndrome
in 1962, and the 'discovery' of child sexual abuse in Britain in the 1980s
were in fact 're-discoveries'. According to Corby (1993: 16): 'Child abuse
is not a new phenomenon, nor is public or state concern about it. Nevertheless
fresh attempts to tackle child mistreatment are usually accompanied by
the declaration that it is a new and as yet undiscovered problem. This
'newness' is seen as an important part of the process of establishing
it as an issue requiring resources to tackle it.'
Historically, children have been accorded little, if any, status in society.
Deprived of rights and perceived as the property of their parents or guardians,
children could be treated any way their 'owners' saw fit (see Cleverley
and Phillips 1987; Archard 1993). In this context, community awareness
and acceptance of the reality of child abuse, particularly child abuse
perpetrated by family members, has been slow. 'Stranger danger', beliefs
that children's stories are untrustworthy, and beliefs that parents always
act in the best interests of their children, appear to be easier for communities
to accept.
Such beliefs may present people with a means of turning a blind eye to
the reality that child abuse is often perpetrated by adults well known
to children, in children's own homes, and in other trusted environments.
In relation to child sexual abuse, for example, Kitzinger and Skidmore
(1995: 53) quote one interviewee from Kidscape in the United Kingdom:
'People don't want to be associated with child abuse as incest . . . it's
a message we try to get across to the press but they're very wary . .
. it's easier and safer to concentrate on strangers and bullying.'
Olafsen, Corwin and Summit (1993) have argued that cycles of awareness
followed by suppression have typified society's response to child sexual
abuse. Arguably, this has been society's response to all forms of child
abuse and neglect of children. Mass media education and prevention campaigns
present one means of breaking cycles of suppression and denial. The media
have played a key role in periodically placing the issue of child abuse
on the public agenda.
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CONCEPTUALISATION OF CHILDHOOD AND ADOLESCENCE
This section discusses: images of children and young people in society
and in the media; media influences on children and children's rights;
and the impact of media campaigns on the victims of child abuse.
Images of children in society and the media
Journalists willing to advocate for children and young people face the
challenge of counterbalancing negative images or 'demonisation' (Franklin
and Horwath 1996) of children and, particularly, of adolescents, in print,
television and film. Starkly contrasting with once popular views of childhood
as a time of innocence, less than positive images of children and young
people in the media may place obstacles in the path of attempts to prevent
their abuse and neglect.
It is notable that child abuse media prevention campaigns rarely, if
ever, focus on the maltreatment of adolescents (rather attention is given
to societal problems, perhaps stemming from child abuse, such as drug
use, youth suicide and chroming (see Goddard and Tucci 2002: 11)). Similarly,
as observed by Mendes (2000: 50), drawing on Vinson (1987), Aldridge (1994)
and Wilczynski and Sinclair (1999): 'Structural disadvantages contributing
to child abuse and neglect such as poverty, unemployment, and gender or
race-based discrimination are rendered invisible [in the media].'
A comparison of the media coverage of three child murder cases - two
in the United Kingdom and one in Australia - highlights significantly
different images of children created, or reinforced, by media comment.
Alder and Polk (2001) observe the language used and attitudes portrayed
in the media coverage. In 1968, 11-yearold Mary Bell murdered two boys,
aged three and four in the UK. Twenty-five years later, in1993, two ten-year-old
boys murdered two-year-old Jamie Bulger in the UK, and in Australia in
1998, a ten-year-old boy was charged with drowning a six-year-old playmate.
According to Alder and Polk (2001), while media commentary in the Mary
Bell case expressed 'concern for the offender' who was perceived by many
as the 'surviving child of this tragedy', the latter two cases predominantly
yielded media commentary that described the child offenders as 'evil',
callous and reckless. Alder and Polk (2001: 134) contend that: 'What may
have changed in the years since the Bell case is the gradual evolution
of an internationalised media, capable of the instantaneous transfer of
'infotainment' around the globe . . . these outlets have a special appetite
for the bizarre and unusual.'
Franklin and Horwath (1996) further observe a concerning change in society's
perception of children which, as Tomison (1997) has noted, extends to
adolescents. Less often perceived as 'innocent' and 'innately good', it
seems a child or young person may now be portrayed as a 'powerful, destructive
human being' (Franklin and Horwath 1996: 315).
The cases described above are distressing and uncommon. Negative images
of children (perhaps stemming from such cases), and media reinforcement
of feelings that children and young people are a burden on families and
on society, do not assist in the prevention of child abuse and neglect.
Further exploration of the lives experienced by young offenders, while
not detracting from the horror of events that occur, almost invariably
reveals their own victimisation as children or as adolescents.
Moreover, as Tomison (1997: 22) claims, perceiving children as 'powerful'
and 'evil' beings may 'dehumanise' children and serve to justify child
abuse. He further contends that the negative portrayal of children in
the media may result in victims of abuse blaming themselves for their
abuse. Victims may be led to believe that they deserved the assaults perpetrated
against them, and thus accept their abuse as justified.
Further, Tomison (1997) cites Winn (1993) and Garbarino (1992) to note
that these negative images of children may indeed be magnified once the
child becomes an adolescent. Negative stereotypes of young people, he
contends, may contribute to the incidence of adolescent maltreatment,
exacerbating 'the problems of troubled youth in troubled families, providing
a justification for unresponsive parenting and increasing the probability
of serious family conflict' (Tomison 1997: 23).
By putting pressure on governments to increase community supports for
children and families, and by presenting positive, empathetic images of
children and young people, the media may have a powerful influence in
preventing, rather than perhaps indirectly promoting, child maltreatment.
As Walby (1996: 25) argues: 'Children and childhood need to be better
appreciated; families with children need a more supportive environment;
issues affecting children need more sophisticated debate; and services
for children and the people who work for them need more support from the
public.'
Media influences on children and children's rights
The impact of media advertising on children and adolescents is well documented,
as is concern about some aspects of the media's powerful influence on
children's attitudes and behaviours (see, for example, Macklin and Carlson
1999; Inquiry into the Effects of Television and Multimedia on Children
and Families in Victoria 2000). Television may be 'a more powerful socialisation
agent than peers and teachers' (Hutson, Watkins and Kunkel 1989 cited
in Walsh, Laczniak, and Carlson 1999: 119).
As acknowledged in a major New Zealand newspaper, it is notable that:
'The media promote violence as an effective way of dealing with conflict
through television, films, videos, and interactive video games' (The New
Zealand Herald, 28/11/01).
In evidence given to the Victorian Government Inquiry into the Effects
of Television and Multimedia on Children and Families in Victoria, Michael
Carr-Gregg (2000: 68) further endorses this view: 'Contrary to some claims,
many people in the medical, public health, and scientific communities
are in agreement that the relationship between television violence and
aggression and violence in young people does exist. Exhaustive reviews
of the evidence accumulated over 40 years - and we are talking about 3000
different studies - have led researchers to conclude unequivocally that
mass media significantly contributes to the aggressive behaviour and attitudes
of many children, adolescents, and, of course, adults.'
However, this power of the media to negatively influence children's attitudes
and behaviours may be used to impact positively on the lives of children
and adolescents. According to the Inquiry into the Effects of Television
and Multimedia on Children and Families in Victoria (2000: 35): 'Qualitative
evidence suggests that quality children's television can enhance child
development by providing positive role models of cooperation and collaboration
as a responsible way of acting in the world.'
Indeed, the constructive use of mass media can assist in teaching children
and young people socially desirable ways of dealing with conflict, knowledge
of their rights to integrity and protection from harm, healthy eating
habits and lifestyles, and ways to assert themselves and their rights
in a positive, acceptable manner.
As noted in the Inquiry into the Effects of Television and Multimedia
on Children and Families in Victoria (2000: 37), evaluations of educational
television programs, designed either for pre-schoolers or for older children,
have suggested their effectiveness in 'heightening a range of social behaviours'
(Friedrich and Stein 1973), diminishing 'the effects of stereotyping'
(Johnston and Ettema 1982), increasing 'preparedness for adolescence'
(Singer and Singer 1994), and stimulating the discussion of 'solutions
to general social issues' (Johnston, Bauman, Milne, and Urdan 1993). Research
suggests that, at least in the short term, television viewing of such
programs may increase children's and young people's knowledge and positively
change attitudes and behaviours. Unfortunately, longitudinal studies exploring
sustained effects are rare and thus inconclusive.
The Inquiry into the Effects of Television and Multimedia on Children
and Families in Victoria (2000: 33) further notes that television 'is
one of the most popular forms of mass communication and entertainment
in Australia [and] has been under-utilised as an educative tool', and
suggests that perhaps narrow vision has meant that the deliberate use
of television simultaneously to entertain and educate has not been fully
recognised. Despite this, Postman (1994) has argued that television is
rapidly becoming 'the first curriculum', with educational institutions
such as schools following behind.
According to the Inquiry into the Effects of Television and Multimedia
on Children and Families in Victoria (2000: 1): 'The one thing on which
the critics and the defenders of television agree is that it is a central
and pervasive part of modern life. Children can spend more time watching
television than any other activity except sleep . . . it is a major socialising
force in children's lives.'
Mass media education and prevention campaigns may be designed to target
children and young people, providing them with useful information and
alerting them to avenues for further information, help and support. Campaigns
can also use regular television programs for children. Drawing on the
research of Baran, Chase and Courtright (1979) and Forge and Phemister
(1987), the Inquiry into the Effects of Television and Multimedia on Children
and Families in Victoria (2000: 15) states: 'Children . . . have shown
cooperative behaviour following one observation of just one episode of
positive social behaviour in a commercial television drama . . . and cartoons
with a positive social message have produced positive behaviours in pre-schoolers
. . . Discussions of complex issues and approaches to conflict resolution
have also been successfully utilised in Australian drama.'
Campaign organisers can approach producers of popular children's television
requesting that they incorporate messages, such as a child's right to
physical integrity and to protection from harm, and depict desired protective
behaviours, such as seeking help if a child feels threatened or unsafe.
Further, campaigns may be designed to give children and young people
an opportunity to express their views on issues that affect them, specifically
targeting adult audiences that habitually ignore the views and experiences
of children and young people. Research on the physical punishment of children
(Saunders, in progress) suggests, for example, that adults may be interested
to hear children's views on the issue of physical discipline, and children
interviewed in the research were keen for adults to hear their views.
To date, however, the media rarely, if ever, consults children and takes
their views into account before reporting on the physical punishment of
children. Indeed, the media often trivialises the issue of physical punishment
(Saunders and Goddard 1998, 1999 (a) and (b), 2000).
Tomison (1996: 77) has noted that The United Kingdom Commission of Inquiry
into the Prevention of Child Abuse made a recommendation that the media
'take a more balanced and sympathetic view of children'. Tomison (1997:
25) highlights that: 'In line with a belief in the importance of 'listening
to children', the Commission felt that the media should take the views
of children into account when presenting on an issue in which children
have some interest. The Commission (1996) recommended that the media should
have an obligation to consider a child's best interest in stories in which
children feature, and that the failure to do so would constitute grounds
for a complaint to a relevant authority.'
As reported in Issues Paper 14 in this series, Child abuse and the media
(Goddard and Saunders 2001), children can be encouraged to express their
views through the media. The UK Children's Express is one example, as
is Youth Forum in Melbourne's Herald Sun newspaper.
Impact of media campaigns on victims of child abuse
The impact of media campaigns on the lives of victims is sometimes reported
in print media stories about them. Writing about Annie, a victim of sexual
assault by her stepfather, Dixon (1993: 1) reported how Annie remembered
her reaction as a child to an advertisement about sexual abuse: 'Her grandmother
caught the fleeting look of despair and pain in her face. Her grandmother
[who had previously had unconfirmed suspicions] asked [Annie] again about
her stepfather. Annie says she burst into tears.'
In the same year, the Sydney Morning Herald (1993: 6) published a piece
about another victim of sexual abuse, assaulted by her stepfather. It
was reported that shortly before driving over him with her car, causing
long-term injuries, the victim saw 'a televised community announcement
about standing up against child abuse'. As in many cases of incest, the
victim's stepfather had been released from prison after serving a sentence
which was perceived by his victim as not fitting the crime she had suffered.
In The Age in 1998 Kissane wrote about Cathy Freeman and other celebrities
who, through the media, have revealed their sexual abuse as children.
She also reported on the experience of Karen Hogan who heads the Melbourne
Royal Children's Hospital's Gatehouse Centre for abused children: 'For
one little girl, this week, something has changed. Her mother recently
rang Hogan . . . for advice. The family suspected that the girl had suffered
sexual abuse some time ago, but had been unable to confirm it. This week
the girl told her mother, "Mum, you know what happened to Cathy Freeman?
That happened to me".' (Kissane 1998: 4)
Cathy Freeman, Derryn Hinch, Angry Anderson, Debra Byrne, Oprah Winfrey,
Roseanne Barr and Roger Moore are a few of the celebrities who have exposed
their own experiences of child sexual abuse through the media. Kissane
quoted Joe Tucci, Executive Director of Australians Against Child Abuse,
an agency that offers counselling to abused children, who commented on
the possible effect of celebrity disclosures through the media: 'The most
important result of someone like Cathy Freeman speaking out is that it
helps lessen the shame for people who come after her . . . It hooks into
exactly what the kids are struggling with. They say, 'Look at the courage
it took them to come out and talk about it; I'm courageous, I did a similar
thing to Cathy Freeman and Angry Anderson.' It gives them hope about success,
that they, too, will recover from the abuse.' (Tucci, as quoted by Kissane
1998: 4)
The impact of a media campaign may be dramatic and farreaching as it
is occurring, and perhaps for a short time afterwards. However, campaigns
drawing attention to child abuse will be more effective if they are ongoing
(Calvert 1992). Mass media campaigns have the potential to confront society
with the horrific nature of much child abuse. Such campaigns can also
educate the public about the many, often co-existing, forms of abuse suffered
by children. They can also draw attention to the status of children in
society, highlighting children's dependency and vulnerability to abuse
and neglect.
According to Hall and Stannard (1997: 5): 'The physical and emotional
impacts of child abuse are very clear. However, the long-term loss of
productivity through lower achievement levels, unemployment and family
dislocation are less apparent. Research shows that the child abuse can
also lead to criminal behaviour among young people. These costs must be
met by the taxpayer for years to come through increasing [financial] claims
as well as health, counselling, welfare, police and prison services.'
Mass media education and prevention campaigns present a viable means
for governments to be seen to be doing something in relation to the problem
of child abuse and neglect. Campaigns may assist not only in the prevention
of immediate harm to children and young people but also in allaying the
long-term social and economic consequences of child maltreatment. Campaigns
must, of course, be backed by supportive services for children, young
people and their families.
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MASS MEDIA EDUCATION AND PREVENTION CAMPAIGNS
Drawing on the research of Nielson (1998) and the Federation of Australian
Commercial Television Stations (1995), Sanders, Montgomery and Brechman-Toussaint
(2000: 939-940) note that: Australian adults spend about three hours per
day watching television; 61 per cent of Australian adults choose television
viewing to stay informed and to access news; and 79.65 per cent of Australian
adults consider themselves to be most influenced by television advertising.
An article in The Age in 1993 demonstrated the potentially powerful influence
of the media on people's attitudes. Milburn (1993: 5) reported on the
cancellation, after five days sitting, of a trial against a foster parent
charged with the sexual penetration and sexual abuse of an 11-year-old
boy in his care. Concerns were raised by the accused's defence lawyer
about an Age article describing a television mini-series to be screened
on Channel 10. In reply, the judge ordered that the trial be cancelled:
'. . . the boy's lawyer said the article was unlikely to prejudice the
jury . . . [The article] focused on the Catholic Church and priests in
a Canadian orphanage, whereas the charged foster parent was not a priest,
had no particular religious affiliation, and the sexual abuse was alleged
to have occurred in his private home.' Nevertheless, the trial was cancelled,
causing great distress to the child victim and others.
Clearly, the perceived power of the media, as exemplified in this case,
may be used in child abuse prevention campaigns (Tomison 1997). Krugman
(1996: 259) notes that in 1990, faced with what they perceived to be a
national emergency, the United States Advisory Board on Child Abuse and
Neglect '. . . called on the media to avoid raising public awareness that
child abuse exists, and rather help the public understand the complexity
of the problem and how it could be prevented'.
This view appears to be turning a blind eye to the reality of child abuse
and neglect. Importantly, the literature documenting past and present
media campaigns consistently stresses a dual role for the media - to portray
the existence of child abuse and to present ways of addressing and preventing
it: 'Media prevention needs to provide information about both the problem
behaviour and how to deal with it effectively' (Sanders et al. 2000: 939-940).
As noted above, the success of a child abuse education and prevention
campaign will be influenced by available funding, existing support services,
and other educational activities, such as prevention programs in schools
(Calvert 1992; Donovan 1992; Scott 1993; NAPCAN 1994). Writing about the
impact of a media campaign in the United States designed to increase public
action to help maltreated children in addictive families, Andrews, McLeese
and Currant (1995: 929-930) made the following recommendations:
'Public awareness about effective ways to help is likely to lead to
citizen action. Too often, media messages focus on the nature and extent
of the problem without suggesting what can be done to change it . .
.
The services system needs to be prepared for the public's response
to a media message. Increasing public awareness raises demands for assistance
and information . . .
Increased efforts are needed to promote personal ways of helping, without
formal system intervention . . . many people believe in their own capacity
to help. This is consistent with the 'neighbors helping neighbors' approach
recommended by the US Advisory Board on Child Abuse and Neglect (1993).
With encouragement and information more people might act on their beliefs.'
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CHARACTERISTICS OF SOME MEDIA CAMPAIGNS
This section discusses the characteristics of some present and past media
campaigns.
Media-driven child abuse prevention strategies
The distressing details of the murder in 1990 of two-yearold Daniel Valerio
at the hands of his mother's de-facto, Paul Aiton, were very briefly outlined
in Issues Paper 14 (Goddard and Saunders 2001). It was noted that the
media coverage of Daniel's murder, and of related child protection issues,
was the primary force behind the introduction in 1992 of laws requiring
mandatory reporting (by some professionals) of child abuse and neglect
(Goddard and Liddell 1993, 1995; Mendes 1996). Such 'policy development
by press release' (Goddard and Liddell 1993: 24) provides a significant
contrast to policies and preventive strategies 'developed through community
consultation, research and reflection' (Goddard 1996: 305).
Susan Wilson has observed: 'For advocates, the press is a grand piano
waiting for a player. Strike the chords through a news story, a guest
column, or an editorial, and thousands will hear. Working in concert,
unbiased reporters and smart advocates can make music together.' (Quoted
in Duncan, Rivlin and Williams 1990: 4)
Press releases are one of the most important primary sources of media
news stories (Brawley 1995). Journalists spend much of their time 'rewriting'
press releases (Karph 1988: 118) and creating stories from written information
provided to them by individuals, groups, and organisations. Many news
stories are derived from 'facts created for journalists by individuals
and bureaucracies' (Surette 1992: 57). Thus, information provided to media
outlets that sheds light on an issue such as child abuse, may occur either
in an organised manner through well-researched and planned mass media
education and prevention campaigns, or through press releases, opinion
pieces, and letters to newspapers focussing on current cases or significant
issues or events. As (Brawley 1995: 4) states: 'There are abundant opportunities
to engage in valuable public information, community education and prevention
activities through the print and broadcast media.'
'Advocacy journalists' (Dennis and Merrill 1996: 114) can be a powerful
ally. The media 'can sway hearts and minds . . . define center stage'
(Levy 1999: 996). The media can bring pressure to bear on governments.
Media coverage of a particular issue may assist in initiating or consolidating
attitudinal and behavioural change (see Goddard and Saunders 2001). As
noted in Issues Paper no. 15, 'mere coverage of issues affecting children
places journalists in the role of advocate' (Giordano and Stan 1992: 29).
A recent example of media-driven action in response to child abuse occurred
as a result of a letter sent to a major newspaper. The headline TRAPPED
BYALETTER, in the South Australian newspaper, The Advertiser (7/6/01),
preceded the paper's 'top story' released by reporter Sam Weir:
'An anonymous letter sent to The Advertiser more than two years ago
triggered a chain of events which ended in former magistrate Peter Michael
Liddy's conviction on child sex abuse charges.
The two-page letter - handed to police five months before Liddy's arrest
. . . alleged that he had been molesting children and using the Surf
Life Saving Club for "his supply of victims".
Sent to the Family Forum section, the letter was referred to the Police
Exploitation Investigation Section.'
Written anonymously, the author of this letter correctly anticipated
the power of the media to advocate on behalf of the victimised children.
The actual letter could not be printed in the paper prior to the conviction.
Nevertheless, the story (two years later) emanating from the fact that
the letter had been sent to, and acted upon, by the newspaper reveals
the sense of achievement the newspaper employees gained from being able
to assist in bringing this man to justice. It also demonstrates the important
role of the media as an instigator of political, social or legal action
when other avenues may have proven unproductive.
A current mass media campaign
In Victoria in May 2000, Australians Against Child Abuse launched a child
abuse prevention campaign ' Every Child is Important' (Tucci, Goddard
and Mitchell 2001). This primary prevention campaign used a 'comforting'
approach and incorporated a significant mass media component.
As outlined in 'More action - less talk! Community responses to child
abuse prevention' (Tucci, Goddard and Mitchell 2001: 9), the campaign
sought to: elicit a commitment from adults to adults to develop safe and
non-abusive relationships with children; persuade adults to stop behaving
in ways which are harmful to children; educate adults about the important
needs of children; and better inform adults about the causes and consequences
of child abuse.
The campaign encouraged all adults to: think and view children as a source
of hope; understand the developmental variables of children; respect the
meaning children give to their experiences; engage positively with the
principles of children's rights; and appreciate more fully the capacities
and contribution of children to the cultural and emotional life of families
and communities.
The campaign also addressed: the commonly held belief that children are
a cost to society; the perceived suspicion that any application of the
notion of children's rights will mean an erosion of parent's rights; and
the public's lack of understanding about the extent and nature of child
abuse in Australia.
The campaign continued until the end of 2001. Asong, written by Van Morrison
and performed by Rod Stewart, 'Have I Told You Lately That I Love You',
was the focus of a television advertising campaign that aimed to stimulate
people's thoughts about the importance and value of children and how this
is communicated to them. Television commercials were backed up by press
and radio advertisements. In addition to advertising, the campaign sought
media attention by involving Tracy Bartram, FOX FM radio personality,
as an ambassador for the campaign. Media attention was drawn to the campaign's
launch. A free information kit for parents was made available, parent's
seminar sessions, featuring Michael Grose, were conducted, and a website
made readily available to the public. The campaign did not receive state
or federal funding but relied heavily on in-kind support from individuals
and Victorian businesses.
Quantum Market Research monitored the effectiveness of the campaign.
In May 2000 and October 2000 telephone interviews were conducted with
a representative sample of 301 adults. Public dissemination of research
outcomes formed part of the campaign strategy.
Tucci et al. (2001: 20-21) report that the initial research findings,
five months into the campaign, revealed that: 'Child abuse is as serious
social problem that is poorly understood by the Victorian public . . .
While 51per cent of respondents believed the community recognised child
abuse as a serious social problem and another 21 per cent believed they
accurately understood the extent and nature of child abuse in Australia,
this is clearly not the case . . . 59 per cent were unable even to guess
the number of reports of child abuse received annually . . . only 4 per
cent of respondents accurately estimated the size of the problem. Twenty-nine
per cent of respondents underestimated the problem by at least 90,000
reports. The idea that adults can hurt children is disturbing and likely
underpins the belief by 51 per cent of respondents that the community
treats this issue seriously, but when asked to account for the extent
to which children are being abused by adults, community awareness is sadly
lacking.'
Eighty per cent of respondents strongly supported the need for a campaign
against child abuse. Australians Against Child Abuse thus feels confident
that the 'Every Child is Important' campaign will significantly influence
public attitudes and responses to children and to child abuse. Ongoing
research into the impact of the campaign will in itself be valuable in
contributing to the debate about the educative and cost effectiveness
of mass media campaigns aimed at preventing child abuse and neglect.
The NSPCC Full Stop Campaign - Primary Prevention
The NSPCC Full Stop Campaign, launched in the United Kingdom in May 1999,
has the ambitious aim of ending cruelty to children within 20 years. Costing
three million pounds, it proposes to change attitudes and behaviour towards
children, to make it everybody's business to protect children, and to
launch new services and approaches (Boztas 1999; Hall 1999). The campaign
is supported by Prince Andrew, popular personalities such as the Spice
Girls, the English football star Alan Shearer, and companies such as British
Telecom and Microsoft.
As Rudaizky (quoted in Hall 1999) explains, a pictorial theme of the
campaign is people covering their eyes: 'The theme of the eyes being covered
is about people not facing up to the reality of what is happening. Our
intention was not to shock but to move people into doing something about
it. Child abuse is not nice to talk about. It is an upsetting subject
but unless we talk about it, we will not end it.'
This objective highlights the suppression/awareness phenomenon mentioned
above, and draws attention again to the need for ongoing rather than intermittent
prevention campaigns.
Two mass media primary prevention campaigns
In Issues Paper 5, Update on Child Sexual Abuse, Tomison (1995) drew
attention to the arguments of Oates (1990) and Wurtele and Miller-Perrin
(1993). These authors highlighted deficiencies in the community's perception
of child sexual assault and in the community's knowledge of how to seek
help, and what resources are available. Gaps in knowledge and misconceptions
about child sexual abuse appear to persist despite media campaigns such
as those conducted in Victoria and New South Wales. In spite of this,
both campaigns were evaluated and deemed for the most part to have been
successful.
The Victorian (1992) and New South Wales (1986-1988) mass media campaigns
sought to draw the public's attention to the sexual assault of children.
With prompting, people may remember the slogans used for the campaigns:
'Child Sexual Assault, It's Often Closer to Home than You Think'; 'Child
Sexual Assault Offenders. No Excuses Never Ever'; 'Child Sexual Assault
is a Crime'; and 'Stand Up Victoria: Stand Up Against Child Sexual Abuse'.
The Victorian and New South Wales media campaigns comprised television
commercials and community service announcements, press advertisements,
information booklets, stickers, posters and telephone hotlines.
In Victoria, the criteria used to evaluate the success of the campaign
included:
- an increased acceptance of the seriousness of child sexual assault;
- a higher perception of the prevalence of child sexual assault;
- a higher awareness of the potential for sexual abuse to be perpetrated
by adults known to the child;
- an increase in awareness of the types of organisations who could be
approached for help;
- an increasingly strong belief that there is a need to take action
to address child sexual assault; and
- an increase in the belief that a child is best out of the home if
child sexual assault is occurring. (Wallis Consulting Group 1992)
Apparently, removing the perpetrator rather than the child from the home
was not considered either at this time or in this campaign.
Issues documented as needing to be addressed following the Victorian
campaign included:
- there was little acknowledgment of the existence of female offenders;
- a number of mothers believed that the child victim of sexual assault
might be to blame, and a number of males blamed the female in the home
for the occurrence of child sexual assault;
- there was resistance to reporting child sexual assault to doctors,
the police or to Community Services Victoria (as the Department of Human
Services was then known); and
- there was a retention of the misconception that children provoke men
who sexually assault them. (Wallis Consulting Group 1992)
The campaign in New South Wales was conducted over three years and involved
three stages. The first stage lasted seven weeks and began in October
1986. The second stage lasted eight weeks and began in May 1987. The third
stage, which replayed the radio and television advertisements of the first
two campaigns, began in June 1988. The campaign was deemed to have been
successful 'to the extent that it achieved improved knowledge about child
sexual assault . . . [the campaign] broke the taboo' (Calvert 1992: 35,
37).
One of the main messages the campaign set out to communicate to the community
was that children are at a greater risk of sexual abuse by relatives and
family friends than by strangers, and child sexual offenders ought to
take responsibility for their actions (Calvert 1992).
The campaign aimed to promote community awareness of why perpetrators
of child sexual assault commit this crime, how attitudes in society influence
their behaviour; and how these attitudes arise in the first place (Calvert
1992).
Concerns documented following the evaluation of the media campaign included:
- an increase in the number of people who would talk to the offender
as a means of addressing the issue, perhaps further endangering the
child;
- that by concentrating on one form of abuse important connections with
other forms of abuse may not have been made; and
- that the campaigns could have been even more multilingual and culturally
specific. (Calvert 1992)
Calvert (1992: 39-40) also stressed that: 'Mass media campaigns will
only have an impact on attitudes and behaviour if they are run over a
long period of time . . . supported by a range of other activities . .
. prevention strategies obviously require a sustained effort and commitment
to resources if they are to be successful . . . additional and adequate
funding must be provided. Unless these things are achieved, the prevention
campaigns will be like pouring water on sand: gone as soon as it is poured.'
Depending on their content, the messages of the Victorian and the New
South Wales campaigns were targeted at a dolescents, men and/or families.
Consideration was given to viewing times and programs, favoured by males,
such as sports programs.
The important messages that these campaigns set out to convey are unlikely
to be retained by communities that characteristically change in nature
and composition, unless they are conveyed to people continually rather
than in short bursts over a relatively short period of time.
Confronting campaigns
In New Zealand, Roberts (1998) has written about a recent confronting
Rape Crisis awareness campaign focusing on incest. The campaign was called
It's okay to talk about incest. Its aim was to break the silence, 'to
drive home the message that incest exists and everyone needs to talk about
and challenge it' (Roberts 1998: 37).
The campaign's media advertisements carried the personal messages of
five incest survivors. One survivor of sexual abuse by her father revealed
in an advertisement:
'Nobody forced him to come into my bedroom two or three times a week
from when I was four. Nobody held a knife to his throat to make him
lie on top of me. There was no-one blackmailing him to pinch what weren't
even nipples yet'. (Julia, in Roberts 1998: 36)
Graphic detail in the survivors true stories was followed by evidence
of the emotional suffering of victims of incest:
'I haven't been able to get close to people, to trust anyone. I feel
that time's running out for me to have a really close, fulfilling relationship
with someone I can trust.' (Brian, a male survivor of his father's sexual,
physical and emotional abuse, in Roberts 1998: 36)
The success of this media campaign in terms of public exposure to the
problem of incest and government recognition of the effects of incest
was considerable. Unfortunately, the campaign ran only for one week.
In the United Kingdom, a recent Barnardo's advertisement attracted censorship
because of its confronting nature. The Committee of Advertising Practice
discouraged newspapers from publishing a digitally altered advertisement
depicting:
'A 10-month-old boy sitting on a dirty floor wearing only a nappy,
clutching a syringe and gripping a tourniquet in his teeth. The text
reads: ' John Donaldson. Age 23. Battered as a child, it was always
possible that John would turn to drugs. With Barnardo's help, child
abuse need not lead to an empty future.' (Leonard 2000)
The advertisement was the fifth in a confronting Barnardo's campaign
intending to demonstrate what can happen to abused or disadvantaged children
who do not receive the help they need when they are young. In retaliation
against the censorship, Barnardo's director of marketing and communication
argued: 'They're not making due allowance for a charity talking about
its work. If this was a supermarket trying to use shock tactics just to
sell products from its shelves one might agree with the committee.' (Nebel,
quoted in Leonard 2000)
It appears that the reality of child abuse and its impact may be too
confronting for some members of the community to absorb and to address.
Other mass media campaigns in England have run without censure. Two recent
examples include the NSPCC Full Stop Campaign (outlined above) and another
NSPCC campaign.
The NSPCC 'Campaign Against Baby Battering', costing 1.7 million pounds,
was launched in April 2000. It was prompted by the fact that: 'At least
one baby is killed every fortnight in domestic violence in England and
Wales' (Harrison 2000), and recent British research that revealed that,
in a period of 12 months, 92 babies suffered serious brain injuries caused
by shaking (Harrison 2000).
The campaign's message, aimed at parents overly stressed by crying infants,
was: 'Before you cross that line, stop.' Posters showed happy images of
parents cuddling babies. Captions underneath read: 'By bedtime she wanted
to shake him like a rag doll', and 'That night he felt like slamming her
against the cot'. For three weeks advertisements were shown on prime time
television, supported by 7500 billboards and the distribution of one million
leaflets.
Four secondary prevention campaigns
In this section four secondary prevention campaigns are discussed.
A campaign targeting businessmen
A notable example of how a mass media campaign can target a particular
group of people was run in the United States in 1994. Brown (1994) reported
on a campaign, 'Children: An investment that's guaranteed to grow', that
targeted businessmen:
'This spring's major ad campaign to prevent child abuse won't picture
a bruised toddler or an outof- control parent. It will show a stack
of books on business.
And it won't move you to tears. Instead it will suggest you see children
much as you might view a stock portfolio - an investment, as one of
the ads says, "that's guaranteed to grow".'
The advertisements for this campaign were displayed on television during
baseball games, in Money Magazine, Fortune and Newsweek, and on public
transport.
This 'investment' campaign followed a previous campaign that encouraged
parents to turn to family, friends or a help line for support before they
hurt their child (Brown 1994):
'In a TV spot, a parent yells in the background, "Can't you do anything
right?" and "How'd you like a reason to cry?", while the announcer urges
parents to seek help . . . "This is one time a few words can't hurt".'
This campaign was found to be successful in getting the message across
to many women. Surveys revealed, however, that richer and well-educated
men believed that 'what happened in their families was nobody's business
but their own' (Brown 1994). The follow-up campaign was thus designed
to reach businessmen.
Violence - You can make a difference
Godenzi and De Puy (2001) describe a campaign launched by the Canadian
Association of Broadcasters working cooperatively with Canadian Government
Departments of Health, Justice and Defence. Focusing on violence against
women and children, the campaign included radio and television commercials,
information leaflets outlining both facts about violence and tips on how
to deal with it. Tips addressed 'managing anger, helping abused persons,
devising safety plans, coping with family violence, and getting help'
(Godenzi and De Puy 2001: 460).
The campaign also raised and addressed the issue of media violence. It
further specifically targeted potential or current abusers by asking questions
such as: 'Do you always have to be the one in charge? Do you blame your
partner for everything that goes wrong?' These questions were followed
with strategies that help to control one's feelings and information on
ways to access professional assistance (Private Broadcasters On-Air for
Canada 1996).
The Western Australian 'Freedom from Fear' campaign, and the Missouri
ParentLink campaign 'When you're under the influence, they're under yours'
The Freedom from Fear campaign in Western Australia targeted male perpetrators
of domestic violence. As noted in the introduction to this paper, five
media strategies used in mass media prevention campaigns were identified
prior to the campaign's implementation. They are 'criminal sanctions';
'community intervention'; 'social disapproval'; 'consequences'; and 'help
available' (Donovan et al. 2000). Through formative research which involved
interviewing domestic violence workers, the organisers of this campaign
found strategies four and five to be the most effective for their campaign.
Perpetrators were concerned about the impact of their violence on their
children, and they were interested to know how to seek help.
ParentLink, a collective of Missouri agencies in the United States, similarly
uses these strategies in their media campaign When You're Under the Influence,
They're Under Yours: 'When he gets to work, he sees a poster with this
same caption. He begins to wonder about his drinking and its impact on
his children. For more information, he calls ParentLinks's Warmline .
. . he has an opportunity to problem solve over the phone, and learns
more about his substance abuse and its impact on his family. He obtains
materials to read and information about substance abuse counselling programs
in his community.' (Mertensmeyer and Fine 2000: 261)
A campaign targeting people from non-English speaking backgrounds
King et al. (1999) report on a New South Wales campaign, 'First aid for
Scalds', primarily involving advertisements on ethnic radio and ethnic
newspapers, designed to reach people from non-English speaking backgrounds,
specifically Vietnamese, Chinese and Arabic. While similar campaigns have
been successful in educating the English-speaking community about prevention
and treatment of scald injuries to children, clearly there is also a need
in a multi-cultural society such as Australia to ensure that everyone
gets exposure to campaign messages that are culturally and linguistically
appropriate. King et al. (1999: 105), drawing on Meiser and Gurr (1996),
suggest that: 'Multicultural radio (community and government sponsored),
television, multicultural print, translated materials, community networks,
and family and friends have all been identified as significant information
pathways for people from non-English speaking backgrounds.'
Evaluation of the campaign, through before and after telephone surveys,
revealed that the campaign was successful. The knowledge of all three
groups had increased, though there were differences in absorption of the
campaign material by the three targeted groups. Greater exposure to campaign
material appears to have resulted in greater campaign effectiveness in
the Vietnamese community. King et al. (1999: 107) conclude that: 'This
initiative provides a model of how community based injury prevention can
target several language groups, with adjustments in messages and media
according to cultural differences. It illustrates the success of this
approach, as well as the significant variability between groups.'
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IMPACT OF OTHER MEDIA ON PERCEPTIONS OF CHILD ABUSE
Child abuse is now increasingly the subject of television dramas, documentaries,
films, and live theatre productions. Some of them, characteristically
controversial, have attracted comment in the literature and have been
reviewed in the print media (Campbell 1989; Donovan 1992; Scott 1993;
Hellen 1998; Musiel 1999; Pristel 1999; Edwards 1999). Television programs
are often followed by information about where victims and offenders/potential
offenders can seek help, and phone numbers to ring (helplines) are often
displayed.
Discussion about the impact of these types of media on the public's perception
of child abuse and on efforts to combat the abuse of children presents
both positive and negative comment. The following discussion presents
some examples and commentary.
'Families' - an Australian television series on disruptive child behaviour
and family adjustment
Sanders et al. (2000) at the University of Queensland, evaluated Families
- a 12-part prevention-focused television series 'designed to provide
empirically validated parenting information in an interesting and entertaining
format' (2000: 940). The series presented a parenting model, suggesting
strategies parents could use with their children. It aimed to reassure
parents that it is normal for parenting to be challenging, and it hoped
to increase parents' confidence that positive changes in children's behaviour
were achievable. The series also aimed to increase awareness in the community
of the importance of 'positive family relationships' to the positive development
of young people (Sanders et al. 2000).
This 'media-based television series' was considered to be successful,
specifically in relation to its impact on increasing the parenting confidence
of mothers. However, Sanders et al. (2000: 945) concluded that the impact
of the series could have been increased: 'by the strategic provision of
service support systems, such as telephone information contact lines or
parenting resource centres, which could be advertised as part of a coordinated
media strategy planned to coincide with the airing of the television program.
These services could provide information and back-up resources, such as
parenting tip sheets, to parents seeking further advice after viewing
the program. Staff at these centres could also identify and refer families
who may need more intensive help.
'Edutainment'
Donovan (1992) insists that 'edutainment' incorporating educational messages
in television soap-operas and drama requires very close liaison between
writers, producers and experts in the field, such as child sexual abuse
counsellors. Moreover, according to Donovan (1992: 30): 'Documentaries
and feature articles should not relate solely to child abuse but should
deal also with family and child welfare issues. They should include positive
modelling behaviours as well as highlighting unacceptable practices and
the consequences of these unacceptable practices.'
Cooper, Roter and Langlieb (2000) report on an initiative on United States
television called Following ER. Designed to provide factual follow-up
information on medical and social issues dramatised on ER, the popular
television program, Following ER forms part of the evening news. Cooper
et al. 2000: 225) state: 'The prime time link is maximised by prefacing
the segments with a brief rendition of ER's distinctive theme music and
a relevant video clip from the show . . . Following ER borrows some of
the intensity and action of ER to build a context for prevention news
stories.'
Links of this nature may make some prevention information more appealing
thus maintaining audience attention to, and retention of, messages (Cooper
et al. 2000).
A screenplay by the BBC
It has been suggested that sometimes 'drama reaches the parts the documentary
cannot' (Campbell 1989: 44). Writing about Testimony of a Child, a BBC
screenplay that presents 'the other side of the Cleveland child sexual
abuse saga - the story of an abused child going home to [the] abuser',
Campbell argues that sexual assault 'presents television with terrible
problems. Television is about seeing. But it censors what we need to see
if we are to understand because it bows to propriety and thus contains
what is knowable . . .' (Campbell 1989: 45)
Despite this, Campbell (1989: 45) notes the power of fictitious drama
based on fact to: ' invite you to think: what would you do if faced with
that child's face, his fantasies full of terror and death, his starvation,
his stubborn silences, his sore bum. And what would you do if those riddles
were amplified by his little sister showing you a sexual relationship
with a daddy dolly?'
A television documentary
A documentary screened in the United Kingdom in 1992 entitled Beyond
Belief claimed to show new evidence of satanic/ritual abuse in Britain.
Following the program, helplines were overloaded with calls from people
who had experienced sexual or ritual abuse. Counsellors noted that: 'The
program appeared to have given callers permission to speak of their experiences
and their gratitude that someone, somewhere took what they said seriously.'
(Scott 1993: 249)
Henderson, a fellow at Glasgow University's mass media unit, as quoted
by Hellen (1998) commented that: 'A lot of people who have suffered child
abuse quite simply lack the vocabulary, because of shame or fear, to come
to terms with what has happened. Provided a drama does not place blame
on the child, it can be very helpful.'
Films for child sexual abuse prevention and treatment
Some writers promote film as being helpful in education about child abuse.
In her review of 17 films for child sexual abuse prevention and treatment,
Byers (1986: 545) argues that: 'Filmmakers have provided a vehicle that
in some ways surpasses any other in the ongoing endeavour to educate children
and adults in the prevention of child abuse.'
Film presents the opportunity for various issues, such as children's
stories not being believed, perpetrators not being punished, and painful
experiences of child sexual abuse being remembered, to be brought to life.
The impact of these issues on the people involved may be powerfully explored.
However, some writers express concern that with the increasing numbers
of dramas and books concentrating on child sexual abuse and paedophilia
there are 'dangers either that we become comfortable about the crime and
start to regard it as acceptable, which it must never be, or that we become
hysterical' (Rantzen, founder of ChildLine in the UK, as quoted in Hellen
1998).
Live theatre productions
In 1993, two plays opened in New South Wales within a month of each other.
Reporting on a controversial play entitled Cold Hands, Armstrong (1993:
11) argued that the play: ' ...portrays a week in the life of a 12 year-old
girl . . . sexually assaulted by her father and . . . pregnant. The play's
focus allows the audience to gain an insight into the child's fear and
trauma, the father's feeble rationalisation and defence, and the mother's
fear of confronting the truth.
Armstrong noted that the New South Wales Child Protection Council showed
professional interest in the play and that plays have been used as part
of child abuse awareness campaigns. The play's director, Ritchie (as quoted
by Armstrong 1993: 11) remarked that: 'The play is powerful, dramatic,
presenting practical and emotional reality. It is confronting, but it
emphasises the fact that there is no excuse. Ever.'
The second play entitled In Relation to Inadmissible Evidence was written
by Helen Zigmund. Between the ages of four and a half and five and a half,
Helen had been sexually abused by her parents' gardener. Helen hoped that
the play would: 'open the issue up for debate . . . I want [the audience]
to have listened, to have borne witness . . . in theatre the monodrama
is a wonderful medium for exploring the random, chaotic thoughts of a
person trying to come to terms with something like this' (Zigmund, as
quoted by Evans 1993: 19).
Documentaries as part of a mass media campaign
'Some secrets you have to talk about' - Western Europe
Hoefnagels and Baartmann (1997) have documented a mass media prevention
campaign in Western Europe. This campaign, which was directed at children,
aimed to increase disclosures of abuse. It began with the screening of
a television program entitled Some secrets you have to talk about and
this became the campaign's slogan. The initial television program was
followed by 20 other programs and documentaries on the subject of child
sexual abuse. The campaign also included television commercials, newspaper
and magazine articles, stickers, billboards, leaflets and booklets. The
campaign ran for nine months. Phone calls to ChildLine services promoted
as part of the campaign almost tripled as a result of the campaign. Mass
media clearly influenced the process of disclosure (Hoefnagels and Baartmann
1997). However, as is the case in many social and political climates where
child sexual abuse is prevalent and short term media campaigns are run,
Hoefnagels and Baartmann (1997) noted that the resources needed to meet
the needs of abused children continue to be deficient.
Media campaigns that raise awareness of child abuse and neglect may only
be effective if supported by at least a corresponding increase in human
and material resources to address the problem.
'Questions 2: Killing Tomorrow' - New Zealand
A recent documentary, screened in New Zealand in 2001, graphically depicts
the lives and abuse of three children (played by actors). During the documentary,
a Detective Inspector informs the audience that the drama is based on
the lives of real people, and the audience is told how life turned out
for the children and their abusers.
'Only those with ice in their veins could fail to be moved - and there
lies the problem. In each case, one adult or more had failed to take responsibility
for the safety of a defenceless child' (Herrick 2001). Reporting in The
New Zealand Herald, Herrick asks: 'What can programs like this possibly
expect to achieve? Twenty years ago, polite society didn't even acknowledge
abuse existed, let alone talk about it. So shows like this, which provoke
thought and discussion, must be a sign of progress, even if the statistics
say otherwise. Killing tomorrow was punishing if compelling viewing.'
Supported by New Zealand's child protection authority, Child Youth and
Family Services (CYFS), consider documentaries like 'Killing Tomorrow'
to be a powerful way of educating people about the issues and what can
be done to protect children. 'We want to create an environment where child
abuse is less able to exist and we're pleased Screentime-Communicado has
decided to help raise these serious issues' (Brown, CYFS chief executive
quoted in The New Zealand Herald 28/11/01).
After the program was screened there was a panel discussion of the issues
presented in the documentary and CYFS booklets that provide tips on parenting
were made available to the public. Child protection received 211 phone
calls during the documentary and on the night it was screened. Fifty-three
child abuse investigations resulted, five of which cases were considered
'very urgent [and were] assigned immediately to social workers for investigation'
(Ward, CYFS spokesperson, quoted in The New Zealand Herald 30/11/01).
Also quoted in the New Zealand Herald 30/11/01 was Simcock, the National
Social Services spokesperson: 'The documentary showed community groups
were doing their best on the issue but government measures were sadly
lacking . . . the most helpful thing the government could do was to change
the law that allowed parents to hit children.'
While the documentary appears to have raised awareness of child abuse
and prompted some people to act on their suspicions of abuse and neglect,
Henare, a Child Abuse Prevention Services spokesperson, noted that 'the
objective of the documentary would not be reached without enough money
for community providers' (quoted in The New Zealand Herald 30/11/01).
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PLANNING AND EVALUATING MASSMEDIA EDUCATION AND PREVENTION CAMPAIGNS
- THE WAY FORWARD
Child abuse is a community problem and as such it ought to be everybody's
business. However, as noted above, as part of the ongoing campaign by
Australians Against Child Abuse, Every child is important, Quantum Market
Research found that: 'Child abuse, as a serious social problem, is poorly
understood by the public on a number of levels including its true extent
and nature . . . only 4 per cent of respondents accurately estimated the
size of the problem, 29 per cent of respondents underestimated the problem
by at least 90,000 reports' (Tucci, Goddard and Mitchell 2001: 3).
These results, a good example of what Freimuth, Cole and Kirby (2001:
476) describe as 'formative research or evaluation', confirmed 'the need
for a major community awareness campaign to better inform the public about
the problem of child abuse' (Tucci, Goddard and Mitchell 2001: 22). Research,
such as that carried out by Quantum for Australians Against Child Abuse
is integral to a successful campaign. Social marketing principles, which
incorporate such research, are increasingly recognised for their relevance
to campaign planning and evaluation.
Social marketing
The social marketing model has much to contribute to planned mass communication
campaigns (Windahl, Signitzer and Olsen 1992). Successful commercial marketing
involves an 'exchange process' that results in the satisfaction of the
needs of two or more groups of people (Kotler 1972). Communication thus
plays a significant role: an offer is communicated to the client based
on essential information received by the seller about the client's 'needs,
wants and resources' (Windahl et al. 1992: 95).
Social marketing uses commercial marketing techniques 'to advance a social
cause, idea or behavior' (Kotler 1982: 490, quoted in Windahl et al. 1992).
Indeed, commercial marketing practices may be applied 'to the analysis,
planning, execution and evaluation of programs designed to influence the
voluntary behaviour of target audiences in order to improve their personal
welfare and that of their society' (1995, quoted in Hall and Stannard
1997: 8).
New Zealand's Breaking the Cycle child abuse education and prevention
campaign, begun in 1995, was the first to successfully apply 'social marketing
as a social work intervention to change abusive parenting behaviours .
. . increasing awareness and self-reported behaviour change, especially
with Maori and Pacific Islands people' (Hall and Stannard 1997: 11). These
writers (1997: 8-9) summarise the seven key elements of Andreason's (1995)
social marketing model (which was used in the Breaking the Cycle campaign)
as follows:
- Consumer behaviour is the bottom line: learning new information is
only important if it leads to the desired behavioural outcome (raising
awareness and changing attitudes may be steps in this direction).
- Programs must be cost-effective: limited resources must always by
used wisely in the social services arena.
- All strategies begin with the client: rather than attempting to make
an audience accept and carry out the marketer's values and beliefs,
practitioners of social marketing recognise clients will only change
their behaviour when they believe it is in their interests. It is therefore
essential to start with an understanding of the target audience's needs
and wants, its values and its perceptions . . .
- Interventions involve marketing theory's classic 'four Ps' [see below
for explanation].
- Market research is essential to designing, pre-testing and evaluating
intervention programs.
- Markets are segmented: initial research inevitably points out how
different the client groups are and highlights the limits of mass marketing.
(The use of a budget will impact on the ability to segment markets.)
- Competition is always recognised: every choice of action by the client
involves giving up some other action. What the client sees as major
alternative behaviours must always be kept in mind so the deficiencies
of these alternatives can be highlighted and the benefits of the new
behaviour promoted.
Windahl et al. (1992) note that unlike commercial marketing, social marketing:
often targets less accessible segments of the population; operates in
a less competitive environment; promotes products and services that are
freely accessible to those who need them; often challenges powerful interest
groups, such as the tobacco industry; may promote a product or behaviour
that the message's recipient is reluctant to accept, such as a low fat
diet; and may produce a demand for a product or service which remains
unmet due to an insufficient supply/lack of available resources.
As noted above, the 'classic' marketing approach is to focus on the four
Ps - product, price, place, promotion. Windahl et al. (1992), drawing
on McCarthy (1975) and Solomon (1989), contended that successful social
marketing strategies should focus on five Ps, these are:
Product . . . a thing, an idea, a practice, or a service. In a child
abuse prevention campaign, the generic product would be child safety
and wellbeing; the specific product might be reporting suspicions to
child protection services, seeking help from various sources, or valuing
and appreciating children. The target audiences may be likely perpetrators
of child abuse, children, mothers, fathers, and/or professionals who
come into contact with children.
Price . . . what is paid by the buyer in exchange. For example, various
personal costs, such as lost time, income and clients, may deter mandated
professionals from making a report of suspected child abuse to child
protection authorities. However, the benefits to the child and to the
community may counterbalance personal costs, as may the avoidance of
a penalty for failing to report suspected abuse (see Goddard, Saunders,
Stanley and Tucci 2002).
Place . . . the channel through which the product, service or idea
is made available to the target group.
Promotion . . . the communicative/persuasive activities used to create
awareness of the product among the target group . . . in Solomon's words,
it involves 'activity reaching out to the right people with the right
message at the right time in order to obtain the right effects'. Promotion
must be adapted to its target public.
Positioning . . . refers to how the receiver perceives a product relative
to other products.
A campaign designed to enhance people's attitudes and behaviour towards
children and young people, and to increase the availability of supports
to children and families, might effectively stress the economic saving
and social prosperity to the community resulting from a decrease in child
abuse and neglect. Legal sanctions may need to be imposed to ensure a
community approach. Campaigns to introduce mandatory reporting of child
abuse are one example in the field of child protection.
In addition to the 'rational interplay' of these five 'P' strategies,
Windahl et al. (1992: 98) argue the importance of 'goal-setting' in social
marketing. Generally, they suggest, the goal is 'social change', and they
cite Kotler's (1982) typology of social change, with examples (example
in italics related to child protection: Saunders and Goddard):
1. Cognitive change
- campaigns to increase recognition of high pollution levels in an area
- campaigns to inform people of what refugees experience
- campaigns to increase people's knowledge of child abuse and neglect,
and awareness of its incidence
2. Action change
- campaigns calling for people to demonstrate against pollution
- campaigns asking people to sign petitions on behalf of political refugees
- campaigns involving people in consultations about issues affecting
children and young people and writing up an agenda for change to be
given to relevant government authorities.
3. Behavioral change
- efforts to make people routinely recycle paper and glass
- efforts to prevent prejudiced behavior against families or political
refugees
- efforts to encourage people to speak respectfully to children and
to use non-physical means of disciplining children
4. Value change
- efforts to convince people of the value of clean air and water
- efforts to create values in favor of the actions of political refugees.
- efforts to encourage people to value children and respect their rights
to integrity and protection from harm
Windahl et al. (1992: 102) draw on literature reviews conducted by Rice
and Atkin (1989) and Rogers and Storey (1987) to highlight the following
factors as potential contributors to a campaign's success.
- Mass media may be successful in increasing public knowledge and awareness
of issues. However, mass media is unlikely to change behaviour.
- Interpersonal communication, especially among peers and social groups,
may instigate and maintain desired behavioural change.
- The characteristics of the source or medium, for example, credibility
is important.
- Formative evaluation: 'research carried out before the implementation
of a health [or other social issue] communication campaign in the mass
media' (Freimuth et al. 2001: 476) (see below for further discussion).
- Campaign appeals that are 'specific rather than general in order to
appeal to the values of individuals. For example, appeals in an AIDS
campaign should stress the danger to the individual rather than referring
to abstract national health standards' (Windahl et al. 1992:102).
- Preventive behaviour. As the benefits attributed to prevention may
not become apparent in the short term, 'delayed benefits must be related
to immediate ones' (Windahl et al. 1992:102).
- Timeliness, compatibility, and accessibility. Educative messages will
be most effective when they occur at the right time, are culturally
appropriate, and are transmitted through channels that are accessible
to those whom they are intended to reach.
Importantly, 'campaign objectives and criteria for success should be
reasonable' (Rice and Atkin (1989), cited in Windahl et al. 1992: 102).
Despite inherent difficulties, including resource constraints, 'public
communication campaigns . . . typically set higher standards for success
than the most successful commercial campaigns' (Rice and Atkin 1989: 10)
In answer to the question: 'Can communication campaigns succeed?' Windahl
et al. (1992: 113) confidently cite Mendelsohn (1973) who suggests that
the success of a campaign will depend on whether: its goals were 'realistic'
given that target groups will probably have only minimal, if any, interest
in the campaign's message; 'interpersonal communication' was considered
along with mass communication (see, for example, Griffith, Mathias and
Price 1994); and the target population was segmented and addressed in
light of 'their mass media habits, lifestyles, value and belief systems,
and demographic and psychological attributes'.
Recommendations for a national media campaign
Donovan (1992) completed a plan for a national, integrated, comprehensive
media campaign aimed at the prevention of child abuse. The recommendations
(Donovan 1992: 15) stated that:
'Media campaigns, both through mass and localised media, and through
in-home (for example, TV, radio) and ex-home (for example, posters,
cinema) media, should be directed to the general community, parents,
children, perpetrators, victims and indirect professionals.
A wide range of media approaches should be used, including advertising,
community service announcements, publicity (for example, feature articles
and documentaries), and 'edutainment' (that is, the deliberate inclusion
of educational messages in entertainment vehicles such as TV soap operas).
Media campaigns can serve a number of roles, but primarily: (1) placing
the issue on the community's agenda; (2) framing the issue; (3) eliciting
reports of abuse; (4) directing individuals to sources of assistance/further
information; (5) changing social norms; (6) modelling appropriate and
inappropriate behaviours; and (7) increasing the awareness of the target
audience with respect to their own behaviour, and hence increasing the
likelihood of the individual assessing his or her own behaviour and
their self responsibility for such behaviour.'
Using media campaigns focusing on the sexual assault of children as an
example, Donovan (1992) draws on Finkelhor to note that child sexual assault
is a behaviour that is both pre-meditated and planned, rather than impulsive.
Media campaigns are therefore presented with a 'window of opportunity'
(Donovan 1992: 23). This 'window of opportunity' is the time that lapses
between a sexual abuser's thoughts and calculations in relation to the
act of assault and the actual abusive episode. Media messages targeted
at potential abusers during this lead time may, it is suggested, prevent
initial or repeat abuse: 'We need to target perpetrators when they are
in the initial stage of planning a sexual assault, and we need to focus
on the rationalisations they use to remove the usual inhibitors to child
sexual abuse' (Donovan 1992: 66).
Evaluation
McGuire (1981: 69) argues that: 'Any undertaking as important and expensive
as a public communication campaign should have evaluation procedures built
into it.' Further, as noted by Bauman (2000), clear guidelines for evaluation
are required because mass media education and prevention campaigns 'consume
much public resource, but we do not always learn from them'.
In order to evaluate the degree to which a mass communication campaign
achieves its goals, it will be necessary to first identify the dependent
and independent variables impinging on the outcome. Freimuth et al. (2001:
476) maintain that 'a common set of variables is considered in the development
of a mass-media campaign and that one can expect a common set of outcomes
as a result of the communication experience'. They identify four broad
areas under which to organise the campaign's independent variables, the
combination of which constitutes the 'campaign strategy'. These are: the
psychosocial attributes of the receiver; the source or spokesperson; the
settings, channels, activities and materials used to disseminate the messages;
and the message itself, including content, tone, type of appeal, audio
characteristics and visual attributes.
Additionally, Freimuth et al. (2001: 476) contend that 'the outcomes
or dependent variables of a mass health [or other] communication effort
may be categorised into six broad areas - exposure, attention, comprehension,
yielding, attitude change and behaviour'.
The evaluation of a mass communication strategy, according to Freimuth
et al. (2001), ought to occur in three stages which they term 'formative
research or evaluation', 'process evaluation', and 'summative evaluation'.
Drawing largely on Freimuth et al. (2001) a brief summary of these stages
follows. (Also see Wellings and Macdowell (2000) for a clear outline of
the evaluation process.)
Formative research or evaluation
As noted above, this is the first stage in the process of planning and
evaluating a mass communication strategy. This stage involves research
aimed at accurately profiling 'target audiences', and the piloting of
'strategies' and 'tactics' prior to their planned implementation (Freimuth
et al. 2001: 476-477). The four independent variables, listed above, are
fully explored at this preliminary stage to determine: 'homogenous sub-groups
or audience segments'; 'predictors of behaviour' in these audiences, such
as 'self-efficacy, social norms or knowledge'; and communication strategies
most likely to be effective for each particular target audience.
Regarding this last point on targeted strategies, possible considerations
are confronting messages, perhaps creating reactions in the audience of
'fear' or shock. Alternatively, more comforting approaches may be more
effective. Peers of the target group could communicate the message and
model positive behaviours such as desirable parenting techniques. Further,
the predominant visual images could be of happy, healthy children and
families rather than scenes of domestic violence and the misery it produces
in victims' demeanours (Freimuth et al. 2001: 477).
According to Freimuth et al. (2001: 478), the next step in stage one
is to 'pre-test' strategies to determine which ones will be most likely
to achieve the campaign's objectives, and the information needed by the
intended audience. Focus groups of individuals fitting the profile of
a particular target audience, or one-to-one interviews, are organised
at this point to 'ensure the strategy is feasible, produces intended cognitive
effects in a sample . . . audience and does no harm'.
A note of caution is found in the research findings of Collins and Zoch
(2001) in South Carolina. Formative evaluation may reveal that a mass
media campaign is not the most effective direct strategy for reaching
some groups of people in the community. These writers stress the need
to establish, through formative research, the target audiences' media
preferences and habits. In focus groups of predominantly poor adult-education
students (aged between 18-65, mainly female, rural white and urban African
American) Collins and Zoch (2001: 209-210) found that this group of people
were 'media savvy' in a negative way: 'Unlike other groups they zap, zip,
flip or change the station when they hear a pro-social message . . . 'I
gotta listen when a teacher or minister tells me what to do, I don't have
to listen to somebody on TV.'
Resistant to media influence, the main source of influence for this group
of people are friends, family, government officials and religious or opinion
leaders. Clearly, to reach this particular target audience, and audiences
like them, campaign messages may need to target 'the opinion leaders in
the communities' where the target group live (Collins and Zoch 2000: 210).
Process evaluation
The next step advocated by Freimuth et al. (2001) is 'process evaluation'
which determines the extent to which a campaign unfolds as intended. Process
evaluation occurs while the campaign is still running. The results of
the evaluation may be used to change, improve or bring the campaign back
on track.
Through process evaluation campaign organisers can monitor the stages
and progress of the campaign. As a result they may more accurately attribute
campaign successes or failures (apparent through summative evaluation)
to various aspects of the campaign's strategy. A process evaluation will
accurately document how the campaign was actually implemented.
As Freimuth et al. (2001: 480) make apparent, process evaluation enables
the distinction to made between a 'bad' campaign and a 'poorly implemented'
one.
Summative evaluation
The final step in the evaluation process, 'summative evaluation', determines
whether the campaign achieved its goals. Did target groups pay attention
to campaign messages, and were their attitudes and/or subsequent behaviour
influenced in the manner the campaign intended? 'Even if a program is
implemented as planned and desired effects result, these effects cannot
be attributed to the intervention without evidence that the campaign reached
the intended audience' (Freimuth et al. 2001: 482).
Methods suggested by Freimuth et al. (2001) to determine whether target
groups heard and understood campaign messages include:
- conducting a random survey to discover if people know about the campaign;
- adding pertinent questions about the campaign to an already existing
general survey;
- adding contact information to campaign messages so that target audiences
can contact a helpline or address for assistance: 'a burst of calls
just after the airing of a tagged message almost certainly indicates
that the audience attended to it' (Freimuth et al. 2001: 484); and
- requesting that recipients of calls to a helpline, and/or requests
for services, endeavour to find out whether the target audience understood
the campaign's message(s).
Target group exposure to, and understanding of, print media is harder
to determine and may prove to be expensive. Freimuth et al. (2001) identify
before and after surveys as the most common means of summative evaluation
to assess whether a campaign achieved its intended effect on target audiences.
However, they point out that this method is often criticised as 'the lack
of a control group prohibits establishing a direct cause-and-effect relationship
between the campaign and its outcomes' (2001: 484).
Despite this, campaign evaluators should strive to use the best methods
of evaluation available to them: 'Formative research, conducted early
in campaign development, is the best way to find the right channels to
reach the right audiences with the right messages, delivered by the right
sources at the right times' (Freimuth et al. 2001: 486).
Problems inherent in summative evaluations of mass media campaigns include
the tendency for people to give expected, socially more acceptable rather
than honest responses to surveys. Alternatively, people may deny seeing
a campaign strategy if they have not accordingly changed their attitude
or behaviour. Also, messages absorbed during a campaign may be forgotten
soon after the campaign has finished (Freimuth et al. 2001: 488). The
greater effectiveness of ongoing campaigns rather than intermittent ones
is clearly apparent.
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CONFRONTING vs COMFORTING APPROACHES TO MEDIA CAMPAIGNS
What do we know about what messages work?
The Victorian Traffic Accident Corporation (TAC) advertisements are continually
conveyed to the Victorian community as a means of cutting the road accident
and fatalities toll. Their most recent television advertising campaign,
begun in November 2001 and part of their 'Wipe off 5' campaign to curb
speed, uses a law enforcement approach which warns speeding drivers that
they are more likely than ever before to get caught and face hefty penalties
(Heasley 2001; Mickelborough 2001). The advertisements are backed by the
introduction of new cameras strategically placed and without identifiable
flashes. Research undertaken prior to the introduction of the new campaign
revealed that, while more than 50 per cent of drivers admitted to speeding,
only 38 per cent of drivers expected to be caught.
As reported by Masanauskas (2001:23), Dr Ian Johnston, director of Monash
University's Accident and Research Centre, contends that: 'Scare campaigns
won't cut the road toll without increased enforcement . . . while mass
scare campaigns have been very successful, the road toll in Australia
and other similar countries had stabilised . . . We've milked almost all
we can milk out of [the campaigns].'
Previous TAC advertisements have presented clear, confronting messages
about drunk-driving, speeding, and driving without a seatbelt. Slogans
such as If you drink then drive you're a bloody idiot, and Don't fool
yourself, speed kills, resound in people's heads. These advertisements
are presented in graphic detail. Pictures of mutilated bodies and mangled
vehicles, combined with the sounds and expressions of grieving relatives
defy ignorance of the reality of road trauma. Tomison (1995) contends
that a child sexual assault campaign could adopt a similar approach. He
cites McGurk (1995: 11) who envisaged a trial media campaign that would
shock audiences with graphic scenes of family violence: 'Confronting perpetrators
with the grossness, grotesqueness and total unacceptability of their behaviour.
For victims, the campaign would be directed at encouraging them to come
out of the cupboard.'
As a secondary or tertiary prevention strategy, confronting campaigns
such as this may work. Shaming potential and actual perpetrators through
media campaigns may prove to be effective in helping to curb the incidence
of premeditated abusive actions. As previously noted, 'social disapproval'
(Donovan et al. 2000: 80) is a strategy that may work for some target
groups. Most people seek to behave in a manner that they believe to be
socially acceptable, in line with current values and norms of behaviour.
The prospect of public embarrassment brought on by behaving in a particular
manner may act at least as an inhibitor to such behaviour. Again using
the example of physical punishment of children, as society increasingly
views hitting children as inappropriate parenting behaviour, children
are less often hit in public. However, much family violence occurs 'behind
closed doors' (Straus, Gelles and Steinmetz 1980).
For 'shaming' to be effective in the prevention of family violence, campaigns
would need to reach people to the extent that they feel ashamed of themselves
for their behaviour, whether or not it is exposed to public recrimination.
Constant reminders of public disdain for abusive behaviours, through campaigns
highlighting 'social disapproval', may assist in this process. Drawing
on DeJong and Atkin's 1995 research on drink-driving campaigns, Yanovitsky
and Stryker propose a 'norm reinforcement' approach that attaches 'a social
stigma to unhealthy lifestyle behaviours by presenting those who perform
them as individuals with poor self-discipline who have callous disregard
for others' (2001: 231).
However, many incidents of physical abuse of children result from stressed
parents losing control and hitting out (Hawkins et al. 1994; Saunders
and Goddard 1998, 1999a,b). The abuse is not always pre-meditated. Indeed,
it may be part of an established pattern of behaviour stemming from one's
own harsh childhood upbringing.
According to Hawkins et al. (1994: 35), for parents and carers in this
target group: 'Prevention of child abuse must . . . make good parenting
easier. Assistance must be on tap and its availability promoted as part
of the message . . . help rather than condemnation must be a central theme.
If people are caught in a seemingly hopeless spiral of poverty, stress,
depression or irritation, particularly if they have a 'difficult' or handicapped
child, condemnation is not a positive approach, but an optimistic message
can give them hope.'
More comforting educative campaigns, portraying happy healthy families,
and adults 'doing the right thing' in relation to children and adolescents,
may be the most effective mass media prevention campaign strategy. Indeed,
comforting campaigns may also be the better strategy when the target is
the broad population and the goal is primary prevention of child abuse.
'Much child abuse may be invisible, but many of the children who have
been abused know only too well that many of us, including a succession
of governments, would rather not see' (Goddard and Tucci 2002: 11).
Some people may be turned off when confronted by scenes of explicit family
violence or even 'inappropriate or abusive conduct' (Tomison and Poole
2000: 57). Such behaviour may seem too far-removed from what the average
person perceives to be 'normal'. While families may increasingly be aware
of the problem of child abuse and neglect (though not its incidence (Tucci
et al. 2001)), they may distance themselves from stereotypical images
of perpetrators of family violence 'pathologising them as mentally ill,
abnormal or evil' (Tomison and Poole 2000: 57). As Hall and Stannard (1997:
7) learned through the evaluation of the New Zealand Breaking the Cycle
campaign: 'People are much more likely to identify themselves as having
difficulties with parenting than as child abusers, and they are more likely
to seek information or help with their parenting skills. '
Examples of less confronting campaigns presenting more subtle, educative
messages are the Use Words That Help Not Hurt NAPCAN 1995 campaign and
the Every Child is Important AACA2001 campaign. Continuous portrayal,
in mass media, of positive parenting approaches and positive adult relationships
with children and young people, may be an effective campaign strategy
in the primary prevention of child abuse and neglect.
Public awareness of the reality of child abuse and neglect, including
its most abhorrent forms, is also important to prevention. Media coverage
of horrific acts of child abuse and neglect is inevitable. Such coverage,
even when sensationalist, acts as a grim reminder to adults of children's
vulnerability and need to be nurtured and protected. In his article Emotive
Health Advertising and Message Resistance, Brown (2001: 193) observes
that: 'Although the use of negative emotion may increase the salience
and accessibility of campaign messages, there is also a risk that it may
induce resistance toward those messages.'
Brown (2001: 197) suggests that, given the likelihood of message resistance
to campaigns that arouse negative emotions: 'Emotive components could
be used more sparingly, be presented separately from the message, and
avoid excessive focus on themes of guilt and remorse.' According to Brown,
extensive pre-testing of campaign messages in focus groups will assist
in determining whether emotive stimuli have the desired affect on audience
cognition, attitudes and behaviour, or whether resistance is encountered.
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CONCLUSION
Issues Paper 14, Child Abuse and the Media (Goddard and Saunders 2001),
focused on news stories, feature articles and investigative journalism.
In this Issues Paper we have concentrated on mass media education and
prevention campaigns, television series, documentaries, and live theatre
productions. Both papers demonstrate the media's potential power to positively
influence child welfare policies, community responses to children and
young people, and societal acknowledgement of, and reaction to, child
abuse and neglect. Both papers challenge those who are involved in child
welfare and child protection to make greater efforts to understand media
influences and to use the media constructively.
Society sometimes fails to recognise that children are the most vulnerable
group in our community, and are thus in need of the greatest protection.
The social and economic costs to societies that have not prioritised children's
needs, especially the prevention of child abuse and neglect, are well
documented (see, for example, Levine 2001; Shanahan 2001; Forjuoh 2000;
Courtney 1999; Plotnick and Deppman 1999).
The media's role in preventing child abuse and neglect is multi-faceted.
The early 'discovery' of child abuse is the clearest example. Without
intense media exposure, Kempe's (1962) 'battered child syndrome' may have
remained largely unseen and unheard of. Children are not only the most
vulnerable but their voices are often silenced, especially when the subject
is child abuse and neglect. Examples of the media's ability to confront
people with images and messages that they may not want to see and hear
have been documented above. Investigative journalism also plays a less
direct but nonetheless influential role in community education. And opinion
pieces, such as Goddard (2002), are yet another means of educating both
the public in general and professionals in particular about best practice.
Sustained community education and prevention campaigns, using mass media
communication, are integral to the prevention of child abuse and neglect.
These campaigns continually confront communities with the reality of child
abuse. They challenge people, institutions, and governments to listen
to children and to respond to the needs of all children and families,
and particularly the special needs of children who have been abused or
neglected. Further, sustained mass media exposure of child abuse and neglect
may publicly censure and shame perpetrators, many of whom are relatives
and adults well known to the victimised child.
However, to be effective, mass media campaigns will need to be part of
a broader prevention program that includes the provision of supports and
services for all children and families. Abroad prevention program would
reflect a society that recognises the value of children, respects children's
rights, and optimises children's life chances. As argued by Windahl et
al. (1992: 117): 'Information or communication cannot resolve problems
that are essentially caused by scarce resources, rather than a lack of
knowledge.'
There are limitations to what the media can achieve. Dennis and Merrill
1996: 87) purport that the media are 'most powerful in furnishing information
and setting agendas for members of a public . . . next powerful in impinging
on the thoughts, opinions and attitudes of members of a public . . . [and]
least powerful in affecting actions of members of a public.'
Mass communication campaigns also have 'a crucial role to play in setting
agendas for professional, administrative and political leaders and decision
makers' (Marcus, Owen, Forsythe, Cavill and Fridinger 1998: 375).
The nature of media influence is constantly changing. The power and ever
increasing potential of the media, however, remains constant. Positive
mass media communication waits to be tapped by those who advocate for
children and young people. Mass communication may be a vehicle that constantly
reminds people to value children and to respect children's rights. Moreover,
mass media may be 'an advocacy tool to achieve policy change' (Freimuth
et al. 2001: 475), improving the status of children and addressing the
physical and social conditions in which children and young people live.
According to Goddard and Tucci (2002: 11): 'The agenda for our community
- and the government which represents us - should be clear. The prevention
of child abuse should be a priority. We have education campaigns which
respond to problem gambling, speeding drivers, illicit drug use and drink-driving.
Yet there has been no equivalent effort, at state or federal level, to
prevent child abuse.'
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1 Bernadette Saunders is a Lecturer at
Monash University. Her PhD research investigates the physical discipline
of children and the intergenerational transmission of family violence.It
is supported by the Australian Research Council and Australians Against
Child Abuse Email: Bernadette.Saunders@med.monash.edu.au
2 Dr Chris Goddard is Associate Professor
and Head of Social Work at Monash University, and he is Director of
the Child Abuse and Family Violence Research Unit at Monash University.
His latest book, co-authored with Dr. Janet Stanley,In the firing line:
Violence and power in child protection,was published by Wiley this year.
Acknowledgements
This paper draws, in part, on Goddard, C. and Saunders,B.J. (2000),
'The role of the media', pp. 73-127 in Project Axis - Child Sexual Abuse
in Queensland: Selected Research Papers, Queensland Crime Commission,
Brisbane.
The authors wish to acknowledge the support of Australians Against
Child Abuse in their continuing research.
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