All contracts/agreements are to have a clear description of the service/product which will include:·

• Frequency of the service which is being contracted.
• Define key terms to ensure there is no confusion with interpretation.·
• Define the roles and responsibilities of both MHS and the provider.

The contract/agreement shall define the qualifications of personnel (or standard of equipment) that is to be provided which includes:

• Formal qualifications in engineering or technological disciplines.
• Training in areas of medical devices technology.
• Expertise in the maintenance of particular category of equipment.

Knowledge of relevant Standards, Acts of Parliament, Regulations and codes of practice.

Contracts that involve calibration of medical equipment must fulfil the following criteria:

• Contracts must specify the calibration requirements.
• The equipment will be calibrated to the requirements of the relevant Australian Standards.

The external contractor must be accredited by a quality endorsed company with ISO 9001/2 or NATA endorsement.

The contract shall define formal lines of communication between the provider and MHS and will:·

• Specify the Term of the Contract and how the contract will be extended. Notice must be given if extension is not sought.·
• Statement on how agreed amendments can be inserted into the contract/service agreement and how you will ensure they are implemented.

The performance indicators that you require including the level of productivity expected and:·

• Ability to provide service backup.· Access to spare parts and device documentation.
• Capability to manage ongoing equipment maintenance program.
• Capability to respond quickly when required, e.g. 'On call' service.

Contacts, resources and availability of reference to higher authorities.

Finance requires the following information when any sort of payment is involved with the contract/agreement.

• Provider /company name Address.
• Contact person for company as well as MHSCost centre any payment is to come from or go to.
• All payment are made by tax invoice and can be made in advance as specified in the contract/agreement Monthly, annually etc.
• When claiming back salaries and wages an outside wages claim needs to be completed and submitted to financeWhen claiming administrative expenses you will need to give a broad out line of what it includes

Note:

All Monies received will go back into your working cost centre as1. Salaries and Wages as a recoup against expenses incurred 2. Administrative expenses which include travel time will be paid in to revenue.

Original copy to come to Corporate Services Manager who will help to organise payment and signing of the Contracts/agreement by provider and customer & GM who has final authorisation.

Copy of the contract Agreement will be sent to the nominated custodian with a supplier performance record form for completions as per MHS OPM

Copyright © 2001 Macarthur Health Service Website Designer & Administration: Domenico Santucci